Shipping policy
📦 Shipping Policy — House of Glowth
Last updated: September 21, 2025
At House of Glowth, we do our best to ship your order quickly and carefully. Below you’ll find all the important information about how we handle orders, processing times, and worldwide delivery.
🕒 Order & Shipping Times
Orders placed:
- Monday to Friday before 15:00 CET → are shipped the same day
- After 15:00 CET or on weekends/holidays → are shipped on the next business day
📝 Please note: In some cases, shipping may be delayed due to unexpected demand, fulfillment issues or other external factors. We always aim to ship as fast as possible.
🚚 Delivery Times
🇳🇱 Netherlands
- Delivery time: usually 1–2 business days
🌍 International
- EU countries: approximately 3–7 business days
- Outside Europe (e.g. US, Canada, Australia): approximately 7–14 business days
Custom checks or carrier delays may occasionally extend delivery times. Unfortunately, we have no control over this once the package is in transit.
🔎 Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking link, so you can follow your parcel every step of the way.
🏠 Entered the Wrong Address?
Always double-check your shipping info before checking out. If you’ve made a mistake, email us as soon as possible at houseofglowth@outlook.com. If your order has already shipped, we may not be able to update the address anymore.
❗Important Information
- We ship Monday through Friday (excluding public holidays)
- Delivery times may vary during holidays or busy seasons
- For international orders: customs fees, duties or import taxes may apply depending on your country. These are the customer’s responsibility.
💬 Questions?
Still have a question about your shipment? Send us an email at houseofglowth@outlook.com we’re here to help!